The online application process for digital ration cards in West Bengal marks a compassionate step towards ensuring that every eligible resident has easy access to essential, government-subsidized food and commodities. By simplifying the Public Distribution System, the West Bengal government is demonstrating its commitment to streamlining the process, promoting transparency, and ensuring that vital resources reach deserving families in a timely and efficient manner.

This initiative is a testament to the effort to bring dignity and security to households across the state, making it easier for them to receive the support they need.
Eligibility Criteria for Digital Ration Card
Applicants must meet specific requirements to register for a digital ration card in West Bengal:
- New Applicants: Individuals without an existing ration card.
- Married Couples: Newly married individuals who wish to include their spouse.
- Existing Card Holders: Those holding temporary or expired cards seeking a digital upgrade.
Officials from the Food & Supplies Department emphasized that eligibility verification is linked with Aadhaar and other official identity documents to avoid duplication.
Required Documents
Applicants need the following documents ready for upload:
- Identity Proof: Aadhaar card, Passport, or Voter ID.
- Address Proof: Electricity bill, water bill, or rental agreement.
- Income Certificate: To determine BPL (Below Poverty Line) or APL (Above Poverty Line) classification.
- Photographs: Passport-size images of the head of the household.
- Family Aadhaar Numbers: For all members included in the ration card.
Online Application Process
Visit Official Portal
Residents should access the West Bengal Food & Supplies Department portal for digital ration card services.
Select the Appropriate Form
Choose between:
- New Ration Card Application
- Conversion/Upgrade to Digital Ration Card
Mobile Number Verification
- Enter your mobile number.
- An OTP will be sent to confirm authenticity.
- Input the OTP to proceed.
Complete Personal and Family Details
Include:
- Name, Date of Birth, Gender
- Family members’ details and Aadhaar numbers
- Residential information including district, block, and pincode
Upload Documents
Scanned copies of all required documents should be uploaded according to portal guidelines.
Submit Application
After verifying all entries, submit the application. You will receive an acknowledgment number for tracking.
Offline Application Option
Those unable to access the portal can apply offline:
- Visit the nearest Seva Kendra or ration shop.
- Obtain and complete the application form.
- Submit it along with all required documents.
- Collect the acknowledgment receipt with a reference number.
Tracking Application Status
Residents can check their application status online:
- Visit the Ration Card Status Check page.
- Enter the 16-digit application number received at submission.
- Click Search to see the current status.
Digital Ration Card Delivery
Upon approval, applicants receive:
- e-Ration Card: Accessible via the official portal.
- Physical Ration Card: Delivered to the registered address.
Both versions are valid for availing PDS benefits.
Assistance and Helpline
For queries or support:
- Helpline Numbers: 18003455505, 1967
- Bangla Sahayata Kendra: Local assistance centers
- Email Support: reformscell.fs@gmail.com